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FAQ

Farm

Yes, we are open to public. No appointment is needed, feel free to walk in during our retail operating hours.

We are open 7 days a week, including public holidays. Weekday 9 am – 6 pm [5.45pm last transaction] and on Weekend 9 am – 7 pm[6.45pm last transaction].

For the Long Kang Fishing area, we are partially sheltered. Fishing activities may be compromised during adverse weather. Fish Spa area is fully sheltered.

Cash, Nets, Visa, Mastercard, Amex, Paynow, Paylah, Grab pay.

We have a variety of snacks, finger food, and beverages. A wide selection of ice cream is available as well!

Click here for more directional guide.

Yes. Our parking is complimentary.

We highly recommend that you visit the farm for assistance from our friendly team. Alternatively, you can call us at 67661554 or email us at Qianhu_retail@qianhu.com.

For any overseas enquiry, kindly approach your nearest local subsidiaries. You can find them here.

Yes, we are a pet-friendly farm. However, do keep a close eye on your pet for safety precautions.

Yes! We do deliver island-wide except Sentosa & Jurong Island.

Our delivery typically takes 3 to 5 days after you place your order. Please note that the cut-off time for this delivery window is 5 PM. Any orders after 5pm will be considered as next day order.